If you purchased any item from a retail partner, please contact that retailer directly.
All U.S. and International Fashion Jewelry sales are FINAL for orders purchased at www.vwomen.net
Although, your satisfaction is very important to us. Therefore, We offer two separate types of SPECIAL RETURN;
- Retail transaction :
May return one item per year at any time.
- Wholesale transaction :
you may request to close your account and return any item you have purchased - within the last 30 days, and receive a full refund.
***Then May not open another account under the same name, business and that specific address.
To be eligible for a return, your item must be unused and in the same condition that you received it.
It must also be in the original packaging.
For damages and missing items please contact our https://vwomen.net/contact-us
Any questions about your return? Text or Call us direct at (949) 326-8500
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the Status of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@vwomen.net
Shipping returns
To return your product, you should mail your product to: 25132 Grissom Rd. Laguna Hills, CA 92563
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.